Sometimes when troubleshooting ReelSteadyGO, we will ask for your logfile.

The following document explains how to retrieve the logfile on Windows and Mac OS.



Your log file can be found at the following path, replacing <username> with your account name/login.

If Windows is installed on a drive other than C: you will need to change the path to match.

C:\Users\<username>\LocalLow\SuperMegaLLC\ReelSteady GO\output_log.txt


Mac OS

1. From the Finder, select "Go to Folder..."

Finder > Go > Go to Folder...


2. Type the directory path


 3. The log file will be called "Player.log"